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Contact us
A real person reads every message. If your access hasn't arrived or something isn't working, email is the fastest route — and please include your order ID.
Registered address
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GSTIN: —
Before you email
These three cover almost everything people write in about:
The indicator hasn't appeared on TradingView
Refresh TradingView once, then look under Indicators → Invite-only scripts. If it still isn't there, the usual cause is a mistyped username at checkout. Email us your order ID and your correct TradingView username and we'll move the access across — nothing is lost.
Money left my account but I got no confirmation
Don't pay again. Gateway timeouts usually auto-reverse within 5–7 working days. Email us the payment reference and we'll check whether the order went through and either grant your access or confirm the refund.
I entered the wrong TradingView username
Email us the order ID and the correct username. We'll transfer it.
What to include
You'll get a faster answer if your first message has:
- Your order ID or payment reference
- The email address you used at checkout
- Your TradingView username
- A screenshot, if something looks wrong on your chart
Grievance officer
For complaints about how we've handled your personal data, under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:
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Grievance Officer, —
Email: —
Acknowledged within 24 hours, resolved within 15 days.
We do not give trading advice. We can help with anything to do with access, billing or how the indicator works — but we cannot tell you what to buy or sell, whether to take a particular setup, or how to size a position.
We are not registered investment advisers. Please see our Terms & Conditions.
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